Terms and Conditions
Items indicating "includes programming" come with programming instructions and these instructions will be mailed to you along with your purchase. Programming Instruction availability will be indicated to you on the product description page for your item on our website.
For information on returns, please refer to our return policy
We accept all major credit cards. We do not accept COD orders. For the protection of our customers, all information on the order sheet, including the name, phone number and billing address of the cardholder, is subject to verification prior to processing any order. This is to prevent fraud and the unlikely use of the credit card without the cardholders' permission.
Our website is tied into a secure payment processing gateway. We do NOT keep any credit card information on our server. As a result, we never see the credit card numbers when you make a purchase online - all our transactions are processed in real time within a few seconds. As a result, we charge your credit card when the order is placed. Orders will ship the same or next business day, depending on the time of purchase.
iKeyless ships First Class via the United States Postal Service (USPS). Delivery usually takes 2-5 days
Order Cancellation Policy
Your order begins processing immediately after you click Place Your Order on the "Confirm and Submit" page. During processing time it may be possible to cancel your order, but once the order moves into the shipping process, it cannot be canceled.
Orders are generally shipped same day as per our "Same Day Shipping" policy. For questions about cancelling your order call us at 877-445-3953 to speak to a customer service representative.
We reserve the right to replace or refund within 90 days of the original ship date. Item must not be tampered with and in good condition. We will test all items and may deny refund if damaged by the customer. Any return may be subject to a 18% restocking fee. Shipping is not refundable. Items sent back packaged improperly which are lost or damaged will be the responsibility of the customer.
Customers assume all responsibility for any loss or injury from the correct or incorrect use of our products or programming instructions.
Remote and Keys Info
We sell a combination of new and refurbished remotes. Most remotes have no moving mechanical parts, and are built to last for the life of your car. Refurbished remotes have been put through a comprehensive process that ensures they work as good as new, and will work for years. We reserve the right, depending on availability, to substitute similar, compatible OEM remotes made by the same company that built your car.
Our transponder keys use the same transponders that are available at your local dealer. Car keys have gone high-tech, and now contain transponder chips which communicate with your vehicle's anti-theft system. iKeyless specializes in these new, high-tech keys.
All remotes sold on iKeyless.com include batteries. We also sell replacement batteries, so if your remote runs out of juice, buy one of our name-brand batteries and revive it. They're inexpensive, so keep a spare to have uninterrupted safety and convenience.